There are several ways to do it, Kathy. I think the $1.00 authorization is becoming more and more common because of the possibility for the situation Frank described. The bank places a hold on the higher amount (and subtracts it from the balance), the customer subtracts the actual amount from the balance in the check register, and suddenly the account is overdrawn according to the bank.
Mal: Hell, this job I would pull for free. Zoe: Can I have your share? Mal: No. Zoe: If you die, can I have your share? Mal: Yes.
'The Train Job'
Non-Fiction TV: I Reject Your Reality and Substitute My Own
This thread is for non-fiction TV, including but not limited to reality television (So You Think You Can Dance, Top Chef: Masters, Project Runway), documentaries (The History Channel, The Discovery Channel), and sundry (Expedition Africa, Mythbusters), et al. [NAFDA]
Fred Pete - Aug 20, 2010 10:23:38 am PDT #15008 of 23273
Ann, that's a ferret.
Vortex - Aug 20, 2010 10:46:02 am PDT #15009 of 23273
"Cry havoc and let slip the boobs of war!" -- Miracleman
Okay, so I've finished my salty letter. I would have been pissed but okay if the guy hadn't lied and claimed it was the bank. I wonder if I should mention that my (bougie-ass) family switched to the Four Seasons for brunch because the other Ritz Carlton started to suck, and imply that the whole brand is going into the toilet.
Aims - Aug 20, 2010 10:50:57 am PDT #15010 of 23273
Shit's all sorts of different now.
For sure you should.
Vortex - Aug 20, 2010 10:52:04 am PDT #15011 of 23273
"Cry havoc and let slip the boobs of war!" -- Miracleman
It's their own damned fault for claiming to be the "gold standard in luxury service"
Vortex - Aug 20, 2010 11:39:58 am PDT #15012 of 23273
"Cry havoc and let slip the boobs of war!" -- Miracleman
after deliniating all of the issues, the final words are:
I know that this letter has been lengthy, but wanted you to know the extent of my concerns – that the restaurant is content to offer substandard food during Restaurant Week, the restaurant encumbers additional funds without the patron’s consent, your manager does not honor his commitments, tells blatant falsehoods to avoid responsibility, and your staff does not answer their phones. The Ritz-Carlton claims to “set the gold standard in luxury hospitality worldwide”, but the service that I received was far below that.
I did not write this letter to get a free meal or services, I wrote it because I hate bad customer service, and I particularly hate to be lied to. Without that, I would have simply thought poorly of the Ritz-Carlton and not returned. However, service doesn’t improve if patrons don’t let managers know that their staff missed the mark. Someone else can benefit from my bad experience. If you would care to discuss these issues, I can be reached by email at sowilo@gmail.com.
le nubian - Aug 20, 2010 7:18:24 pm PDT #15013 of 23273
"And to be clear, I am the hell. And the high water."
nice! I love "falsehoods" :-)
Vortex - Aug 20, 2010 8:20:06 pm PDT #15014 of 23273
"Cry havoc and let slip the boobs of war!" -- Miracleman
I thought it was nicer than LIES. Seriously, she needs to know that her people are lying to patrons.
Toddson - Aug 21, 2010 7:26:09 am PDT #15015 of 23273
Friends don't let friends read "Atlas Shrugged"
Vortex, good luck - I know it's disappointing when someone disappoints you and then lies about it. Perhaps you could point out that this is setting the, um, TIN standard for service.
Amy - Aug 21, 2010 4:54:30 pm PDT #15016 of 23273
Because books.
New York Magazine piece on Michael Kors. I love him even more now. He sounds like so much fun. And he has an adorable boyfriend!
Amy - Aug 23, 2010 9:10:35 am PDT #15017 of 23273
Because books.
Did anyone watch HGTV's Next Design Star?