It's their own damned fault for claiming to be the "gold standard in luxury service"
Most people is pretty quiet right about now. Me, I see a stiff -- one I didn't have to kill myself -- I just get, the urge to, you know, do stuff. Like work out, run around, maybe get some trim if there's a willin' woman about... not that I get flush from corpses or anything. I ain't crazy.
Jayne ,'The Message'
Non-Fiction TV: I Reject Your Reality and Substitute My Own
This thread is for non-fiction TV, including but not limited to reality television (So You Think You Can Dance, Top Chef: Masters, Project Runway), documentaries (The History Channel, The Discovery Channel), and sundry (Expedition Africa, Mythbusters), et al. [NAFDA]
Vortex - Aug 20, 2010 10:52:04 am PDT #15011 of 23273
"Cry havoc and let slip the boobs of war!" -- Miracleman
Vortex - Aug 20, 2010 11:39:58 am PDT #15012 of 23273
"Cry havoc and let slip the boobs of war!" -- Miracleman
after deliniating all of the issues, the final words are:
I know that this letter has been lengthy, but wanted you to know the extent of my concerns – that the restaurant is content to offer substandard food during Restaurant Week, the restaurant encumbers additional funds without the patron’s consent, your manager does not honor his commitments, tells blatant falsehoods to avoid responsibility, and your staff does not answer their phones. The Ritz-Carlton claims to “set the gold standard in luxury hospitality worldwide”, but the service that I received was far below that.
I did not write this letter to get a free meal or services, I wrote it because I hate bad customer service, and I particularly hate to be lied to. Without that, I would have simply thought poorly of the Ritz-Carlton and not returned. However, service doesn’t improve if patrons don’t let managers know that their staff missed the mark. Someone else can benefit from my bad experience. If you would care to discuss these issues, I can be reached by email at sowilo@gmail.com.
le nubian - Aug 20, 2010 7:18:24 pm PDT #15013 of 23273
"And to be clear, I am the hell. And the high water."
nice! I love "falsehoods" :-)
Vortex - Aug 20, 2010 8:20:06 pm PDT #15014 of 23273
"Cry havoc and let slip the boobs of war!" -- Miracleman
I thought it was nicer than LIES. Seriously, she needs to know that her people are lying to patrons.
Toddson - Aug 21, 2010 7:26:09 am PDT #15015 of 23273
Friends don't let friends read "Atlas Shrugged"
Vortex, good luck - I know it's disappointing when someone disappoints you and then lies about it. Perhaps you could point out that this is setting the, um, TIN standard for service.
Amy - Aug 21, 2010 4:54:30 pm PDT #15016 of 23273
Because books.
New York Magazine piece on Michael Kors. I love him even more now. He sounds like so much fun. And he has an adorable boyfriend!
Amy - Aug 23, 2010 9:10:35 am PDT #15017 of 23273
Because books.
Did anyone watch HGTV's Next Design Star?
le nubian - Aug 23, 2010 9:15:10 am PDT #15018 of 23273
"And to be clear, I am the hell. And the high water."
yes. I was not surprised by the outcome. Were you?
Amy - Aug 23, 2010 9:16:56 am PDT #15019 of 23273
Because books.
Nope! I thought the guy did much better in his on-air thing last night than ever before, but Emily was the clear winner. Her show looks cute, too, but I liked her title for it -- Style to Lifestyle -- better than Secrets From a Stylist.
I don't think either Kim Myles's show or Jennifer Bertrand's is still in production, though.
kat perez - Aug 23, 2010 9:52:00 am PDT #15020 of 23273
"We have trust issues." Mylar
Did I hear right that Emily is only getting a one off televised special, but her show will be web only? Because that seems wrong somehow.
I am trying to like Antonio's show, but it just hasn't grabbed me. He seems like a sweet guy, but I just don't care for his work all that much.