Fuck Enterprise. Fuck them to hell, seriously. They stopped answering the phone ahead of when they told me they were closing, so I don't know how much extra it will cost me to drop the car off at LAX. And LAX can't tell me, and they only pick up and drop off to and from the airport. Which, in their brand of English, means they don't pick up cars to return them to the airport, so I'm just pissed at them right now for being uncommunicative and unhelpful as an entire company. I have one of your cars! It's been broken into! Can I get a mild bit of urgency on your behalf? I don't need sympathy, motherfuckers. I just want to get shit taken care of
Cops aren't here yet, and probably the shuttle to the new rental place will arrive before they've taken prints, so that will mess more shit up. Why does this have to be complicated, and why can't I deal with it without breaking into tears?
I just want to have my own, stupid, poverty-inducing car. I'm tired of this shit. I really am.
ita, what is the problem with getting the title to your car? what company is that? I am looking into higher up complaint information on Enterprise for you.
Oh, ita, that's awful. I'm so sorry.
It's a rental that got broken into, so I'm pretty much on my own for continued hemorrhaging of money.
My insurance company covers some things with rentals. It might be worth looking into.
I am settled at my sister's house for the next 16 days, with 230 lbs of dogs. Woot.
Got the dogs walked and went to the store and now I'm lazing about for a bit before starting cooking: I'm going to have my parents over for an early NYE dinner.
WTF, Enterprise. Way to end up on a shit list.
Oh G-d, ita. I am so sorry. 2011, leave. Leave now.
ita, what is the problem with getting the title to your car? what company is that?
National City, now owned by PNC. The problem is that they won't send me the paperwork to transfer my title (lo, these many years after I actually bought it--it was just not a priority for me before--again, my own shit handling of my crap). I spent 37 minutes on the phone with them on Friday, and they couldn't find any records of me having called the month before, or the month before that, or Geico calling them constantly for a month before that, back when they still cared because they were paying for my rental. She's supposed to call me back Tuesday and tell me what she found, but they're costing me over a grand at this point, that I can't get back from anyone.
My insurance company covers some things with rentals.
They cover rentals when, say, a car is totalled. For a month. They don't cover anything here, because there's nothing to cover. I don't have a car. I exist on rentals. I know this, because I spent a decent chunk of this morning filing the claim.
I have a story about an epic complaint with Enterprise. Suffice it to say, they left an inopportune voicemail for me, that, due to my voicemail service, was forwarded to email in mp3 form. This file I forwarded to the corporate overseers.
I ended up getting a free rental for 2 weeks.
Enterprise sucks balls.
Well, they're certainly on my shit list right now. I've tweeted a bitter complaint, texted my manager to find out what to do next workwise, and I think I need to find a way to switch off my brain until the cops or the new rental company call me. Or at least to stop crying. My head hurts even more than you'd imagine right now.
And, I know they mean well, but if another neighbour stops by to tell me what's happened, I might have to punch something. I can't deal right now.
