I have a story about an epic complaint with Enterprise. Suffice it to say, they left an inopportune voicemail for me, that, due to my voicemail service, was forwarded to email in mp3 form. This file I forwarded to the corporate overseers.

I ended up getting a free rental for 2 weeks.

Enterprise sucks balls.

Well, they're certainly on my shit list right now. I've tweeted a bitter complaint, texted my manager to find out what to do next workwise, and I think I need to find a way to switch off my brain until the cops or the new rental company call me. Or at least to stop crying. My head hurts even more than you'd imagine right now.

And, I know they mean well, but if another neighbour stops by to tell me what's happened, I might have to punch something. I can't deal right now.

Well, not for now, but maybe later - tips from consumerist on how to register an email complaint bomb successfully.

PNC's email structure seems to be first name.lastname@pnc.com

enterprise uses 3 different formats:

firstname.middleinitial.lastname@erac.com firstinitial.lastname@erac.com firstinitiallastname@erac.com

I submitted my initial complaint through the website. That tended to be effective in my previous experience.

But I contacted the branch AND corporate in the same day.

::hearts msbelle::

I accidentally started reading the STFU, Parents Best-Of posts, and oops. Still on the sofa.

But NOW, my apartment is neat enough for me not to wake up in 2012 feeling like a disgusting pig. Could use some more cleaning, but tomorrow is fine for that.

But NOW, my apartment is neat enough for me not to wake up in 2012 feeling like a disgusting pig.

Is the trash bag covered in glitter? SAY YES.

YES!

(not really.)

OK, here's another odd thing from me: I gave my massage therapist a big tip today, because (a) Christmas and (b) it was my half-price birthday massage. I see her more often than my hair dresser, and you're "supposed" to give them a holiday bonus, right? Also I kind of felt like it was a comped round at a bar, and you tip extra for that, too, IME. She was shocked. Is that weird?

it is the nicest day in a while and according to the forecast the nicest it will be for a while. I sat inside all day. Going out now to work for an hour in the yard. feh.

ita, if there's anything I can do over here, you know, with the phone and you call me and stuff. I'm not sure what's possible, but if you need a ride anywhere or liquor delivery, let me know.

We're continuing the tradition of NYE at Tim's. He has a steam oven he's never used, so I made a starter for french bread last night and it's now rising in a bowl.

I don't think I fully realized how complex bread is, and I'm worried that my ratio of yeast is wrong. I had the dry kind and the recipe called for active, and I soaked it in warm water, but you know, it's probably all fucked up.