I am in phone hell. Freaking MassHealth has so many programs that the customer service people don't understand them all and cannot answer my questions. It's bad when I know more about their programs than they do.
Riley ,'Potential'
Spike's Bitches 40: Buckle Up, Kids! Daddy's Puttin' the Hammer Down.
[NAFDA] Spike-centric discussion. Lusty, lewd (only occasionally crude), risqué (and frisqué), bawdy (Oh, lawdy!), flirty ('cuz we're purty), raunchy talk inside. Caveat lector.
Sorry for such extensive ranting about a pretty unimportant subject
Beer can never be unimportant. Beer brought us civilization. The Founding Fathers drank beer, often for breakfast. One of the first buildings at Harvard was a brewery, to make sure students had beer. Plymouth is located where it is in part because the Mayflower captain didn't want to keep looking for another site because he was afraid the ship would run out of beer.
Oh, how I love Ginger!
It's bad when I know more about their programs than they do.
I hate being in this situation because I'm always sure I know what I"m talking about but, just maybe, I'm wrong, because after all, they are the experts, and maybe I'm going to get screwed, and on and on.
I hope everything gets sorted out correctly and quickly!
Customer Service Hell Entry #3726
"Ma'am, I understand you are upset, I understand you feel we may still owe you some money, it even appears that your complaint may be legitimate, but here's a tip: When you call to air your grievance and work out a solution DON'T BE DRUNK!!
Thank you ever so much. I wonder why you were fired."
sekrit message to MM:
one of your characters called you up on the phone? seriously... that is better than fiction...
Ok. Now I'm in tears. Stupid people.
Apparently, the pay stubs I sent in showed that I only worked 26 hours in a month rather than 40, which is why I was denied. That's because there was a break at the school and blah blah blah. They don't care. So, I have to get a letter from the family I just started working for, saying how many hours a month I work for them and how much they pay me.
I asked if there was any way to get around this, because this requires me telling the family that I'm technically disabled and getting assistance, which I don't like to broadcast, especially to people I'm working for. Her response, "Well, ma'am you are disabled, and they should probably know that anyways."
Fuck you.
Her response, "Well, ma'am you are disabled, and they should probably know that anyways."
VW. Supervisor. NOW.
OH MY FUCKING GOD. FUCKERS.
I'm sorry, vw.
Her response, "Well, ma'am you are disabled, and they should probably know that anyways."
The only possible positive spin I can put on that is that she was thinking of a kind of disability which might cause unexpected problems with work, and that she obviously JUST WASN'T REALLY THINKING AT ALL, but even then it's a stretch and totally inappropriate. And she should NOT be working there without being able to avoid such idiotic comments.