I am having a case of Righteous Indignation.
I have sent the following email to our County Clerk of Deeds and General Asshattery:
I am writing to you in hopes that you can help me with a situation that has arisen between myself and your Vital Records Department.
In April, I requested and paid for a copy of my marriage license via the Washtenaw County website. I received an email from the department stating that my request had been received, my credit card payment had been processed, and that my license was sent to my home on April 22, 2009. I never received it. I verified the address with the clerk and it was correct. I have contacted the Ypsilanti Post Office as suggested by both the supervisor and the clerk, and they have nothing being held for me. I have never had any issue receiving anything I have ordered via a website until this instance.
This afternoon, I called the Vital Records department and spoke with two people, one of whom was the supervisor. I was informed that the "policy" is that if one does not receive their requested record and then contact the Vital Records department within 30 days, then a new request and a new payment has to be processed. No where on the website, nor in my confirmation email was this mentioned. This fact was confirmed by both the clerk and the supervisor I spoke to today. And while I can appreciate the supervisor's stating that she would "get it on there", the fact remains that this policy is not stated clearly anywhere. Any other website that allows consumers to make purchases has their policies regarding unreceived or returned orders stated clearly. Therefore, I am requesting that another copy of my marriage license be placed in the mail as soon as possible so that this matter can be resolved.
I look forward to hearing from you soon.
Thank you for your time,
The Empress
I mean, What the Eff???? You didn't adhere to our policy that you had no way of knowing so eff you? Oh I don't think so, Asshat.
Aimee, that's total bullshit.
I know, right? And the the supervisor had THE NERVE to tell me that in nine years, there has NEVER been an instance in which the policy was overridden. Srsly? You expect to believe that? Never ever ever? I'll bet my tiara collection and all of my Chucks it most certainly has.
When did you verify the address with the clerk? Was that within the 30 days? When you did so, did the clerk mention their 30 day policy? (I'm assuming not.) Perhaps you could add that a) you are only 6 days past the 30 day mark and b) you did contact them within 30 days but they failed to advise you of their policy and that you, reasonable person that you are, relied on them to tell you any relevant information.
If we have another boy, Joe likes the name Zachary.
Though I would note that there are gross tons of Zacks in the little league world so it's a pretty common name in the elementary school cohort.
Stephanie, none of it was within the 30 days. I only called the office for the first time today.
Now, I'm counting on flea to tell us how common it is. Yeah, I like the name, and Joe's dad's middle name is the Spanish version, but I'm not sure that's what we ultimately would choose (assuming that we have another baby and that it's a boy).
eta: Bummer, Aimee. I mean, it sounds like something they made up on the spot so they wouldn't have to deal with you. I would still complain and send your letter.
Zachary is currently #47 and falling; it peaked at #12 in 1994.
What?
Question for
Mad Men
lovers. GF and I have a weekly girls night where we drink wine and complain about our teenage boys while watching a television show or movie. We have watched Lost together for years, but the season just ended and we need a new girl's night show. We are polar opposites. She is a Brooklyn girl with a potty mouth, loves boxing and rap music. Her entertainment shows are reality stuff on MTV, Gray's, and um other stuff I don't watch.
Neither of us have seen
Mad Men
and it looks on the surface like something we both might enjoy. Thoughts from those in the know?
it peaked at #12 in 1994.
Those kids are now 15, so I guess they were passing out of LL a few years ago.