I've been on hold with BofA for 80 minutes. Anybody got a good joke, story, anecdote, youtube vid?..

This one time, I totally kicked your ass in Mario Kart Wii. That's totally what happened. Totally.

You'd think setting aside an hour for a customer service phone call would be sufficient. In fifteen more minutes I have to give up and start getting ready for work.

And yeah P-C, technically you did kick my ass. I had exceptional teammates who secured the win.

Damn your teammates! Damn them!

It's a good thing those little kids didn't want to play. Weirdos.

The robovoice keeps saying "we appreciate your patience" it's really eroding said patience. I wonder if I can put the phone on speaker while I take a shower.

Oh fer fucks sake I just got disconnected. I guess I try again tomorrow.

I'm showered and getting ready to take the bus to work since I don't have time to stop by the bike shop. I'm sorry my customer service woes killed the thread. Please to resume your nomal conversating.

ASSHOLES, THE SAGA

As you may or may not recall, Fucking Pyramid Collection shipped the dress I ordered for this wedding on Saturday to the billing address (me) as opposed to the mailing address where my Sister or her Husband is always home

The reason we were avoiding my post office is that they only have hours while I'm at work or on Saturday. This past weekend I was in Seattle. This next, I'll be at the wedding.

So I give the kid who's walking my dog an extra ten bucks to go the package. Per the instructions on the slip, I sign on line two and put my agent on the other line and tell him to make sure he brings ID.

They refuse to give it to him. They say he needs MY ID. I pout that *I* need my ID. They say that's the policy. I say that's not what's on the slip. Oh, they KNOW that is not what is on the slip, but it is the POLICY. I say perhapse there is some misunderstanding? The supervisor comes on and tells me that is ALWAYS the policy. And she agrees that, yes, I WOULD need my licesence and/or passport on me and yes, it WOULD be unwise to give those to the neighbor kid but that is ALWAYS the policy.

So, I call the main post office. Of COURSE that is not the policy. But, I have to do what the branch says. Huh? So, they can just set their own policy? No, but I have to do what they say. What?

They send me to a customer service person who writes everything down and says she'll call my post office. They will call me back. Right.

So a few hours go by and I call my branch. I explain to the latest person on the phone what is going on. I have since come up with the semi-clever plan that if they a) hold the package at the desk and b) let me cut the line I could actually get the thing on my lunch. Half way through the explaination of what is going on the latest person on the phone launches into her rant about how DUH they don't mean MAJOR identification like my licesnce, they just need something with my signature so they can verify it. Like my credit card... (Rant rant 'WHY do you customers not GET that?')And won't let me get a word in edgewise. I aask for the supervisor, she can't be found.

Now, the "we need something with your signature" actually makes sense (though it also means me handing my credit card to some neighbor kid). But since the big dog I was talking to earlier INSISTED on a licence or passport I'm reasonably certain that if I DO give the kid yet another ten bucks and my credit card I'm just going to be out another ten bucks.

::stare::

This feeling for my fellow man right now? Not love.

I'm going to call back at four, ask for the manager by name, and try and get the thing held at the desk. NOT. LOVE.

Oh for goodness sakes Trudy your post office is so uncool. They need to be smited. Smote? After you get your package of course.

I sort of think that FPC should ship a second dress to the actual mailing address you put down in the first place.

"Unnecessary" Quotation Marks is my new fave blog, and this one is particularly nice: [link]