AT&T's customer service is not made of win.
Natter 52: Playing with a full deck?
Off-topic discussion. Wanna talk about corsets, duct tape, or physics? This is the place. Detailed discussion of any current-season TV must be whitefonted.
Oh, Dana? Why do you say that?
t studiously NOT taking notes.
ita, did the guru guy (who is overseeing the hospitalization but not managing the migraines?) give you a game plan? Stop X, Y, Z. Start A, B, C?
Oh MM, one thought on customer service--the effects of offshoring. One of my friends always asks the customer service rep where he/she is located, and most often gets answers like Ireland and India.
They're going to take me off everything and give me this DHE every 8 hours for 48 hours. In theory it should break any rebound cycle (since most of the abortives have a tendency to give you headaches if you take too much, and I'm way past the point where anyone can tell if the migraines are from meds or from me.
It's a process that can theoretically be repeated outpatient. He says that a 50% reduction in incidences is a reasonable outcome.
Sure, that's too many, but that's a fuck of a lot less than now.
As to what happens afterwards...don't know. Maybe just back on one or more prophylactics.
Why do you say that?
Heh. In this particular case, they sent me an e-mail about opting-out of their using my customer information to spam me with crap I don't want for marketing purposes. I called the number to opt-out. The automated system, after making me jump through hoops, can't help me. Won't tell me why. Gives me the main AT&T service number to call (doesn't connect me, just gives me the number).
The main customer service number has wait times of over 10 minutes. If I would like to call back, Wednesday-Friday are their least busy times.
Oh MM, one thought on customer service--the effects of offshoring. One of my friends always asks the customer service rep where he/she is located, and most often gets answers like Ireland and India.
That's definitely in my notes of points to address in a section tentatively entitled "Other Bad Management Ideas"
When I go into the ER I've been given IV dilaudid, demerol, phenergan, compazine, benadryl, steroids, toradol, and depakote.
Hmmm. Those all work for pain and/or nausea, but aren't migraine-specific. The IV DHE should pack a mighty punch.
That sounds like an actual plan, ita. That's good.
Let me know if there's anything that DH or I can do to help out, whether it's before, during, or after your stay.
AT&T's customer service is baffled by my question.