So they got a different stylus and that worked. I think M had to go and tweak the settings. I'm trying to do more to help and do things for/with her because her mom most of the time just doesn't want to do anything with her. And I feel bad that I haven't stepped into more of a cool/helpful aunt type role before.

I'm kindle is all messed up the battery died so I charged it. And when I did it wasn't connected to the wifi anymore. I tried a bunch of things and nothing worked. And it was acting slow so I decided just to factory reset it and see what would happen. Except that didn't work either. Not when I went into settings and did it or connecting it to my computer or holding down the power button for 40 seconda.

The only thing that has changed is none of the files seem to be there it shows the books but when I click on anything it tells me it's not there.

I don't think there is anything else I can try but does anyone have ideas?

Oh, shoot, I had that happen a while back. I remember how frustrating it was but not how it was ultimately fixed. Trying to jog my memory…