I just realized why I get so irritated when my IT Help tickets don't get responded to-- in fact more angry than I would if I had personally emailed someone and they forgot.
Once I put in the help system, it goes off my to do list. I feel like I should not have to keep track of all my outstanding help desk tickets and then remind people about them. I often have 20 or 30 going at a time, because we do them for everything from web updates to phone issues to having a picture hung. I feel like the ticket system was put in place so that I, the customer, no longer had to follow up on each and every thing. But I do, because I put in a ticket two weeks ago that my faculty computer needed to be set up at 8:00 am this morning because we were administering a computer based test, and I forgot to follow up, and there it was this morning not set up at all.
I would probably go with Sorel or Columbia
The boots I bought for the Land of Lake Effect Snow were Sorel, and they are so warm. Midcalf, and lined, and waterproof. Fairly comfortable, too.
And yes to hats! Especially with my hair so short, if I don't wear a hat when it's cold, I'm miserable.
And I am in a cranky mood, but I hate answering some email questions from potential students. Can't they look online at all? The answers to many of these questions are right there! Also, our classes are rolling. This email is making me craxy:
Hi , I'm interested in registering as an online student for online nursing prerequisite center for lifetime learning courses
What are the perquisites and what would i need to do to become a student and get registered? I would like to know also about financial aid and how soon classes begin?
Sophia,
for that kind of thing, I believe in using gmail's canned responses. I also use textexpander and have snippets of crap I use over and over.
things that are cracking my shit up today.
my daguerreotype boyfriend
I haven't figured out how to do that in Outlook at all. I used to use Eudora, and there was this feature called "Reply-with" and I had all sorts of stock responses. Somehow saving my responses as a draft, and then cutting and pasting doesn't work for me.
Do you have any sugegstions?
you are on windows?
try something like this: [link]
you can create shortcuts which will cut and paste various text.
I haven't figured out how to do that in Outlook at all.
In Outlook it's called "QuickParts" - I believe it became a feature in Office 2003. I use them all the time.
I've got lots of things saved under Signatures that I plug into emails.
oh there is also breevy
[link]
apparently that is a better link for TE for windows
