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Do you have problems, concerns or recommendations about the technical side of the Phoenix? Air them here. Compliments also welcome.

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Monique - Jul 21, 2003 11:57:22 am PDT #4322 of 10000

Regarding the intermittent outages:

Our IT people can't find traces of the outages in their bandwidth logs. They did reboot the server once yesterday, but other than that, they don't see signs of the server being down.

They did suggest a course of action to help trace the outages; I'm forwarding the full text of their reply to my query to ita.

DXMachina - Jul 21, 2003 12:06:48 pm PDT #4323 of 10000
You always do this. We get tipsy, and you take advantage of my love of the scientific method.

Monique, I noticed that the mail server for buffistas.org was getting a host not found error during the outages, too, and I've been getting the same error from the mail server intermittently for several days now. The other times it's happened I've usually been able to retry and get through.

Dana - Jul 21, 2003 12:08:59 pm PDT #4324 of 10000
I'm terrifically busy with my ennui.

Is anyone still stunned that we have a hosting company that actually talks to us?

Daisy Jane - Jul 21, 2003 12:31:01 pm PDT #4325 of 10000
"This bar smells like kerosene and stripper tears."

Not only do they talk to us, but they talk to us like we're customers rather than some irritant taking up their time and server space.

Kristen - Jul 21, 2003 1:14:50 pm PDT #4326 of 10000

<webhost mode>Clearly, these problems are your own doing. We can't explain how or why or what's really going on but if you give us a kajillion more dollars, I just know that we can make all your problems go away for 6-8 weeks. Probably.</webhost mode>

Hmmm...I don't think that tone was quite right. I should've misspelled some words.

I've been getting the same error from the mail server intermittently for several days now

How/where are you checking your mail? You can post it here or just e me at support AT fangeek.com.

Daisy Jane - Jul 21, 2003 2:00:21 pm PDT #4327 of 10000
"This bar smells like kerosene and stripper tears."

You also gave a definate time period. Tsk tsk.

It should be " if you give us a kajillion more dolars, we might make all your problems go away until your screw up agan."

On Edit: Yo! HR. I'm looking for a job, and as you can see I have mad webhost skillz! I know nothing about servers or hosting. Should work out bu-ti-fally.

Allyson - Jul 21, 2003 2:06:17 pm PDT #4328 of 10000
Wait, is this real-world child support, where the money goes to buy food for the kids, or MRA fantasyland child support where the women just buy Ferraris and cocaine? -Jessica

Still not quite right. Should be:

Dear customer,

The problem is the bubblecornfish smelly bum tea cozy. Pine cone keebler elf.

Pay us 500 more dollars so I can buy more Playstation games and get my mom a new dishwasher so she stops barging into my room to tell me to clean my underwear off of the floor.

Jon B. - Jul 21, 2003 2:26:48 pm PDT #4329 of 10000
A turkey in every toilet -- only in America!

How/where are you checking your mail?

I've had the same problem as DX. I check the mail using the IMAP protocol via Eudora.

DXMachina - Jul 21, 2003 2:32:32 pm PDT #4330 of 10000
You always do this. We get tipsy, and you take advantage of my love of the scientific method.

I've been checking my account and the filk account using POP3 via Pocomail, and the admin box using IMAP via Mozilla. As I said it's intermittent, and usually connects on a retry. The only times it hasn't are when the board's been AWOL, too.

DXMachina - Jul 21, 2003 5:33:32 pm PDT #4331 of 10000
You always do this. We get tipsy, and you take advantage of my love of the scientific method.

Happened again. It was fine ten minutes later when the mail program tried again. Here are the messages I get:

Checking mail for Buffistas (07/21/2003 9:18:25 PM)...
Logging into mail.buffistas.org POP server as user filk@buffistas.org...
[10060] Connection timed out

Checking mail for DXM@Phoenix (07/21/2003 9:18:29 PM)...
Logging into mail.buffistas.org POP server as user dxmachina@buffistas.org...
[10060] Connection timed out

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